Faqs
1
What ESG‑related information can you provide for international‑tender document compiling?
We can supply information about low‑energy‑consumption product portfolio, recyclable‑housing‑material selection and factory‑environmental‑management status for your ESG‑related tender‑evaluation. Share your ESG‑document requirement list.
2
Can I visit CHZ Lighting factory in Shanghai in person?
Yes, warm‑welcome client factory‑visit. Please inform us your visiting date in advance so we arrange workshop‑tour and technical‑communication schedule. [[Link‑About‑us]] Send your visiting schedule to our sales team.
3
What is the procedure if I want to modify some details after PI confirmation?
Submit modification request before mass‑production starts. Any change may influence unit‑price and production‑lead‑time. Once mass‑production begins, modification cannot be supported. Confirm all technical details before deposit payment.
4
How do you handle product‑model discontinuance for long‑term‑project customers?
If one model will be phased out, we notify clients in advance and provide compatible alternative‑model suggestion, to guarantee project‑spare‑part‑continuity. We will inform you once model‑discontinuance happens.
5
What risk should buyers avoid when purchasing outdoor LED lighting from Chinese manufacturers?
Watch out for component‑only certification disguised as full‑fixture certification, exaggerated lumen‑parameter, unclear‑warranty scope and after‑sales‑support absence. [[Link‑Blog‑7‑dimensions‑to‑select‑manufacturer]] We provide transparent technical‑parameter and warranty terms for every project.
6
When placing multi‑model mixed orders, what points need special attention?
Confirm each model’s quantity, certification requirement, carton‑marking requirement. Mixed‑order lead‑time follows the longest‑lead‑time item inside the whole order. We list every model clearly in quotation and PI.
7
Can we place trial small‑batch order before large‑scale municipal‑project order?
Yes, trial‑batch order is acceptable for performance verification. Small‑batch order lead‑time and MOQ will apply. Tell us your trial‑order quantity and target‑model list.
8
What information should a formal PI (proforma invoice) contain?
PI includes lamp model, quantity, unit‑price, total‑amount, payment‑term, lead‑time, trade term, certification requirement and special‑customization notes. We issue standard formal PI for every confirmed order.
9
If raw‑material price rises after quotation confirmation, will you adjust product price?
Within quotation‑valid‑period, we lock price for confirmed orders. After quotation expires, price will be recalculated according to current raw‑material‑market condition. Confirm PI quickly once you accept our quotation.
10
What items will be checked during pre‑shipment inspection (PSI) for bulk orders?
Pre‑shipment inspection covers appearance check, quantity counting, power‑parameter testing, aging‑spot‑check, marking & carton‑packing verification. We support third‑party PSI inspection. Notify us if you need third‑party pre‑shipment inspection.
11
Can we arrange third‑party factory audit before placing formal mass‑order?
Yes, welcome third‑party or client‑organized factory‑audit. We arrange workshop‑visit, lab‑test‑facility display and document‑verification for auditors. [[Link‑About‑us]] Inform us audit schedule in advance for arrangement.
12
How long is our quotation valid after receiving it?
Normally our formal quotation remains valid for 30 days, subject to raw‑material price fluctuation and component‑supply‑chain condition. Confirm order within quotation‑valid‑period to lock price.
Shanghai CHZ Lighting Co.,Ltd
Founded in 2013, it is a high-tech enterprise engaged in the research and development and production of LED lighting products.
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CHZ Lighting Products
Contact Us
WHATSAPP: +86 159 2122 3752
Wechat: +86 159 2122 3752
SKYPE: jolina.li
Add: No.999, Shunda Road,Shanghai, ChinaProduct
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